.support-hero{background:linear-gradient(160deg,var(--bj-navy-dark),var(--bj-navy));padding:80px 24px 0;text-align:center}.support-hero h1{color:#fff;font-size:clamp(2rem,4vw,3rem);margin-bottom:20px}.search-wrap{max-width:540px;margin:0 auto 32px}.search-inp{background:hsla(0,0%,100%,.1);border:1px solid hsla(0,0%,100%,.2);color:#fff;font-size:15px;padding:14px 20px}.search-inp::placeholder{color:hsla(0,0%,100%,.5)}.guide-who{display:flex;gap:8px;margin:4px 0 14px}.guide-who button{border:1.5px solid #e5e7eb;background:#fff;color:#203354;border-radius:999px;padding:8px 16px;font-weight:700;font-size:13.5px;cursor:pointer;font-family:inherit}.guide-who button.on{background:#203354;color:#fff;border-color:#203354}.guide-card{background:#fff;border:1px solid #e5e7eb;border-radius:14px;margin-bottom:10px;overflow:hidden;scroll-margin-top:90px}.guide-head{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:16px 18px;cursor:pointer}.guide-title{font-weight:800;color:#203354;font-size:15.5px}.guide-sum{color:#6b7280;font-size:13.5px;margin-top:3px;line-height:1.45}.guide-body{padding:0 18px 18px}.guide-body ol{margin:0 0 0 20px;padding:0;color:#1a1a2e;font-size:14.5px;line-height:1.6}.guide-body ol li{margin-bottom:8px}.guide-video{display:block;width:100%;max-width:560px;border-radius:12px;margin:0 auto 16px;background:#eef3f8}.guide-tip{margin-top:12px;background:#fff7db;color:#6b5200;border-radius:10px;padding:10px 13px;font-size:13.5px;line-height:1.5}.support-tabs{display:flex;justify-content:center;gap:0;border-bottom:1px solid hsla(0,0%,100%,.1)}@media(max-width:640px){.support-tabs{justify-content:flex-start;overflow-x:auto;-webkit-overflow-scrolling:touch;scrollbar-width:none}.support-tabs::-webkit-scrollbar{display:none}}.tab-btn{white-space:nowrap;flex-shrink:0;padding:14px 28px}@media(max-width:640px){.tab-btn{padding:14px 16px}}.tab-btn{background:none;cursor:pointer;font-weight:700;font-size:14px;color:hsla(0,0%,100%,.45);border:none;border-bottom:3px solid rgba(0,0,0,0);transition:all .2s}.tab-btn.active{color:var(--bj-sky);border-bottom-color:var(--bj-sky)}.support-body{padding:60px 24px}.support-inner{max-width:760px;margin:0 auto}.faq-q{font-size:15px}.faq-toggle-icon{font-size:20px;color:var(--bj-sky);flex-shrink:0;font-weight:300}.faq-answer{padding:0 0 20px;color:#6b7280;font-size:14px;line-height:1.8;animation:fadeUp .2s ease}.no-results{color:#9ca3af;text-align:center;padding:40px 0}.community-intro{color:#6b7280;font-size:14px;margin-bottom:28px;line-height:1.7}.community-card{border:1px solid var(--bj-border);border-radius:12px;padding:20px;margin-bottom:12px;background:#fff}.community-meta{display:flex;gap:8px;align-items:center;margin-bottom:6px}.community-tag{font-size:10px;font-weight:700;padding:2px 8px;border-radius:20px}.community-tag.vendor{background:#f0faff;color:var(--bj-sky-dark)}.community-tag.customer{background:#fff7ed;color:#ea580c}.official-badge{display:inline-flex;align-items:center;gap:4px;background:#f0fdf4;color:#22c55e;font-size:10px;font-weight:700;padding:2px 8px;border-radius:20px}.community-q{font-weight:600;font-size:14px;margin-bottom:8px;color:var(--bj-navy)}.community-a{color:#6b7280;font-size:13px;line-height:1.7}.vote-btn{background:none;border:1px solid var(--bj-border);border-radius:20px;padding:4px 12px;cursor:pointer;font-size:12px;color:#6b7280;display:flex;align-items:center;gap:6px;transition:all .15s;margin-top:8px}.vote-btn:hover{border-color:var(--bj-sky);color:var(--bj-sky)}.ask-box{background:var(--bj-bg-light);border:1px solid var(--bj-border);border-radius:14px;padding:28px;margin-top:32px}.ask-box h4{margin-bottom:8px}.ask-box p{color:#6b7280;font-size:13px;margin-bottom:16px}.ask-row{display:flex;gap:10px}.ask-row .inp{flex:1 1}.ask-btn{white-space:nowrap}.posted-done{display:inline-flex;align-items:center;gap:6px;color:#22c55e;font-weight:700}.posted-error{color:#dc2626;font-weight:500;font-size:14px;margin-top:10px}.posted-error a{color:inherit;text-decoration:underline;font-weight:700}.still-help-box{background:var(--bj-navy);border-radius:16px;padding:28px;margin-top:40px;text-align:center;color:#fff}.still-help-box h4{color:#fff;margin-bottom:8px}.still-help-box p{color:hsla(0,0%,100%,.5);font-size:14px;margin-bottom:16px}.still-help-actions{display:flex;gap:10px;justify-content:center;flex-wrap:wrap}.still-help-btn{font-size:13px}